MoveUs.org - FAQ's
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What is a short haul move?
This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves.
What is a local move?
This usually refers to moves that are less than 100 miles and within the same state.
What is an intrastate move?
This refers to a move of more than 100 miles within the same state.
Do I have to hire packers or can I do this myself?
You can certainly choose to pack your belongings and hire employees to transport them for you. However, you can also hire professional packers who are very experienced and have access to the proper packing equipment.
Can I ask my movers to place the furniture where I want in my home?
Most movers will place the furniture where you would like. However, you need to remember that you are being charged per hour so decide where you would like the furniture to go beforehand.
How can I ensure that special items will treated with extra-special care?
You can move some of the items that have high sentimental or monetary value yourself. If you prefer to let your movers complete this task, make sure you clearly indicate which items you would like them to take special care with during the move.
What is an international move?
This is a move where your items must cross an international boundary, regardless of actual distance.
What should I do if one of my items is damaged during the move?
Professional movers and packers do their best to ensure all your belongings arrive safely to your destination. However, damage sometimes occurs. In this case, please email or call your moving company as soon as possible with the details.
Can I leave my clothing in dresser or chest drawers?
You can leave lightweight clothing such as blouses, lingerie, shirts and sweaters in drawers. However, don’t leave heavy items such as sheets, table linens or books in drawers because they damage the furniture. Also remove any valuable or fragile items before the move.
What is long carry?
You may be charged an additional fee if the moving van can’t come within a certain distance from the entrance of your destination. This is generally 75 feet, but you need to check with your particular moving company. ?
What is double-drive time?
In California, all movers are required to charge double-drive time. They don’t charge you for the time required to get to your destination and then back to their moving branch. Instead, they charge double the time for the actual move.
Can my moving company ship my vehicle internationally?
Most moving companies can arrange transportation of your vehicle to any country that allows importation. Make sure to check this beforehand as some countries charge very high taxes and duties for importing a vehicle.
What is hoisting?
Certain large awkward items such as wall units or pianos may have to be hoisted out of a window instead of being carried down a flight of stairs. Check with your moving company about the availability and cost of this service.
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